Analysis, Events

Coronavirus (COVID-19) Best Practices for Bars, Restaurants and Food Service

Last updated: March 16, 2020.

FanWide is America’s largest sports bar network, providing a technology platform for restaurants and entertainment venues.  The world’s leading sports organizations and brands use FanWide’s services and technology to enhance their bar programs and grow their fan communities.  FanWide also consults with hundreds of bars around the country every week and we have heard some concerns about Coronavirus (COVID-19).  Since the company is based in the American epicenter of the spread, Seattle, we’re seeing a few of the affects ahead of the rest of the country.  We wanted to share our best practices to make your customers and staff feel and be safe!

Ask FanWide for a coronavirus flyer!
Ask FanWide for a coronavirus flyer!

Do you have any other suggestions?  Send an email to info@fanwide.com and we’ll add the helpful ones to this blog to share with the rest of the community.

FanWide’s Coronavirus (COVID-19) Best Practices for Bars, Restaurants and Food Service

  1. Be Informed Daily: Check any official guidelines each morning for your building, district, city, county and state.  Here are the CDC Guidelines and you can Google search links to the areas relevant to you such as the DOH in Washington.
  2. Enforce Cleanliness at the Door, Bar & Tables: You want your bar to look clean and be clean. Have sanitizer and proper signage displaying where sanitizer is accessible when people enter. Also have sanitizer at every bar, and table.
  3. Post a Sign on your Door: Tell everyone that you are open and that you are coronavirus-aware.  Contact FanWide and request a custom poster like the one above.
  4. Constant Table Cleaning: Shared items like menus are one of the dirtiest things in the restaurant. Make sure to clean these items after each customer or group. Also consider bottles of ketchup and other condiments, salt and pepper, straw dispensers, etc. Give everything an extra wipe after every customer.
  5. Attract New Customers: If you’re seeing any drop in attendance, then become a FanWide Elite member.  FanWide will support your business development and marketing team to bring in new events and customer 20-person alumni happy hours to featured events with 1000+ fans through official partnerships with major sport organizations.  Please visit FanWide’s blog to view a list of televised sports which are not cancelled: https://fanwi.de/coronavirussports
  6. Never Reuse Glasses: If a customer at the bar asks for a refill, pour their drink in a new glass, exchange it for their dirty glass, then wash your hands. Never put a customer’s glass near the tap or beverage dispenser.
  7. Never Use One Bar Towel on Multiple Tables: Your team should be aware that the towels need to be bleached after each and every table to prevent accidental cross contamination.  This is not the time to be lazy about table maintenance.  Consider printing up signs to place on the table that let guests know that the table has been disinfected with bleach.  This also helps your hostess identify tables that are ready for new guests.  Providing this level of reassurance will promote repeat customers as they will want to go to the business that has their best interests at heart.
  8. Washing Hands After Collecting Anything from Guests: Wash hands after removing plates, returning credit cards, grabbing the bill, etc. After touching anything a customer already has, you want to make sure to wash your hands to not introduce new germs.
  9. Show your Customers you are Clean: Post a flyer or sign saying that you are taking extra precautions to keep the bar clean and everyone safe. Encourage them to make additional suggestions for cleanliness.
  10. Paper Towels & Garbage by Doors: Encourage everyone to open your front and bathroom doors using paper towels and make it easy to throw away. Place trash cans near the entrances and exits of the bathroom doors.
  11. Space Your Tables: If your bar is experiencing a reduction in guest attendance, consider removing a few tables from the service area and spreading out the remaining tables to provide a more space between patrons.  Especially if you have a bank of two tops that are close together.
  12. Order Additional Supplies: Make sure to accommodate for shortages of cleaning, packaging, straws, etc. from interrupted supply lines. This is especially true for anything shipped from Asia.
  13. More Sanitizer: Check with your supplier and pick up extra hand sanitizer. Make sure that the hand sanitizer is available at the bar. You can even have your servers walk by a new table and offer it to your guests upon arrival. Coronavirus is scary, but use it as an opportunity to prove your level of service.
  14. Keep it Friendly in the Front:  Staff in the front of the house should not wear masks. Although actual rules can vary by state, according to FanWide’s COO and practicing attorney Jeff Sarvas, “Restaurant managers generally have the right to enforce a consistent standard of uniform for their staff, which can include requiring staff to not wear masks if they are not at risk.” If an employee has health concerns and will not work without a mask, they should be allowed to go home without reprimand.
  15. Keep it Safe in the Back: Encourage kitchen and back of the house staff to wear masks. They are handling many raw materials that can easily spread Coronavirus to all customers.
  16. Staff Check In: When your staff comes into work, check in with each of them about how they are feeling. Require them to scrub their hands and use a disinfectant wipe for their cell phones, keys and anything else they brought from home that they may touch.
  17. Use Delivery Services: While some customers may not want to come into the restaurant due to other guests, many are still supporting the restaurant industry by ordering through services like Uber Eats, Grubhub, DoorDash and Postmates.  Make sure you can maximize your food sales, even if the guests are not coming inside.  This will also support the delivery drivers.
  18. Curbside Pickup: Let your customers know through your social media and mailing lists that your kitchen is still open and customers can pick up their food from outside the restaurant.  Post signs or banners outside saying “Curbside Pickup Available | Support Local Businesses” and allow your guests to call in their orders and have someone standing by the door to meet guests in their cars.
  19. Pay Staff to Stay Home if they are Sick: This is tough for some businesses to afford, but if you can compensate your employees to not work if they are feeling sick, this will significantly reduce any risks. Washington State is compensating contractors who wish to work from home to reduce the risk of spreading, so your state may too.
  20. Consider Communicating in All Languages: Make sure you share this information with your staff through their native language if it is not English so that all your employees follow these best practices.
  21. Defer your Payments: If you owe money to your credit card company, bank or other group, give them a call.  Most now have coronavirus policies in place which allow you to defer your minimum payments and not get charged interest.

We know that times are tough, but we’re here to help!  Please make sure you send us any tips that we should add to this list.

Good luck!

Basketball, Events, watch party

Where to Watch the SEC Tournament in Boston, MA

It’s the last chance for teams to make the upcoming NCAA Men’s Basketball Tournament, better known as March Madness!  The Southeastern Conference (SEC) is home to many staples of the tournament such as #6 Kentucky, but there are a few teams, such as South Carolina, right on the bubble. The winner of the SEC Tournament will be given an automatic bid into the big dance, so much is at stake for each team!

Events, Soccer, watch party

LaLiga Watch Parties: Coming to the US!

If you know names like Lionel Messi, Eden Hazard and Luka Modric, then you know LaLiga. LaLiga (La Liga) runs the Spanish soccer league, and they are bringing the excitement of the world’s best football clubs to America with the help of FanWide.Promotional Graphic for LaLiga Watch Parties

FanWide is LaLiga’s Official Bar Network, bringing exclusive events and watch parties to the United States, starting in March, 2020. We will be starting in eight cities, including New York (NYC), Los Angeles (LA), Chicago, Houston, Dallas, Miami / Ft. Lauderdale, Boston, and Washington DC / Baltimore, with more cities planned!

Visit http://fanwi.de/joinlaliga to sign up as a LaLiga fan or visit FanWide.com and use referral code “LALIGA”.  Once you register you will automatically get notified about any LaLiga events happening in your area!  FanWide shows you which bars in your area have beIN Sports so that you can watch LaLiga wherever you live or travel.

LaLiga Teams and Clubs

Events, Football, Uncategorized, watch party

Where to Watch The Super Bowl in West Chester, PA

Although the Pro Bowl is this weekend, many of us are just looking forward to the bigger game happening in just over a week. Will the Kansas City Chiefs quench their 50-year long thirst for a title, or will the San Francisco 49ers complete their Quest for Six? Whichever team you’re pulling for, FanWide is here to help you find the biggest Super Bowl watch party near you!

FanWide, America’s largest sports bar network, locates the nearest place showing your team and your game with sound. Check In during the Super Bowl to earn FanChain Tokens (FANZ) which you can redeem their FANZ for cash, drinks, merchandise, and even game tickets.

If you are near the city of Philadelphia, West Chester, Wilmington, King of Prussia, or Coatesville, FanWide recommends Kildare’s Irish Pub to watch the Super Bowl. Kildare’s is located in the West Chester neighborhood, and is hosting the biggest watch party in West Chester. Catch every single catch, stiff arm, and commercial on any of their 14 big screens scattered throughout their venue.

Events, Fan Clubs, Rugby, Soccer, watch party

Where to Game Watch English Premier League (EPL) Matches in Philadelphia & West Chester, PA

We are well into the English Premier League (EPL) season and the championship nearing the horizon. With Liverpool taking an early lead, we should see a close end to the season as we did last season with Manchester City. From now until May, FanWide can help find the most exciting places to watch the English Premier League in Philly, West Chester and beyond.

FanWide, the World’s Largest Sports Fan Club Network, locates the nearest venue showing your team and your game with sound. Their fan reward program featuring FanChain Tokens (FANZ) has also been recently launched so that fans can earn rewards for simply watching their own team. Soon fans will be able redeem their FANZ for free drinks, merchandise, and even game tickets.

College Football, Events, NCAA, watch party

Where to Watch NCAAF Bowl Games in Colorado Springs, CO

Now that the CFP Committee has picked its four playoff teams, it’s finally bowl season in college football! 78 teams from all over the country were invited to participate in these 40 bowl games spanning from Mid-December to the National Championship in January. From the Cheez-It Bowl to the Fiesta Bowl, FanWide has got you covered, especially if you live near Colorado Springs.

FanWide, the World’s Largest Sports Fan Club Network, locates the nearest venue showing your team and your game with sound. Their fan reward program featuring FanChain Tokens (FANZ) has also been recently launched so that fans can earn rewards for simply watching their own team. Soon fans will be able redeem their FANZ for free drinks, merchandise, and even game tickets.

Tony's Logo

Analysis, Sports Data

How Legalization Of Sports Betting Affects Game Viewership​ ​And Fan Engagement In The US

Throughout history the popularity of sports betting has frequently been associated with wider interest in a given sport itself, so it is no surprise that in the age of online bookmakers this correlation continues to exist.

Of course the sticky issue of the legality of sports betting on a region-by-region basis does make this matter a little more complex, so here is a rundown of how things are shaping up in terms of viewership and fan engagement across the US and North America as a whole.

Courtesy of Pixabay

How To Support Guide

How to Earn FanChain FANZ Tokens at FanWide Game Watch Parties

FanChain is a digital rewards platform which uses blockchain crypto tokens (“FANZ tokens”) to connect the global sports industry.

FanChain Token

FanWide is distributing FanChain FANZ tokens to its registered users for attending events, sharing with friends and other actions described below. These FANZ tokens will be “stamped” by sports team and stored in your FanWallet so that they can be redeemed for cash, prizes, memorabilia and other goods. For more information about FanChain, FANZ and the FanWallet, check out https://fanchain.com/faq.

This step by step guide will take you through how to earn FANZ tokens right here on FanWide.com. Just for signing up on our website and choosing a favorite team, you can easily earn FANZ Tokens! Currently you can earn 10 FANZ tokens with every action, but the value will decline over time as more users join the network, so sign up today! Let’s take a look on how to earn FANZ tokens through FanWide.

Hockey, watch party

Where to Watch Avalanche Games and NHL Hockey in Colorado Springs, CO

With the decline of cable, it has become more and more difficult to keep watching your favorite local sports teams, as many packages have been cancelled or cut. Recently, Comcast has cut Altitude Sports, which is the sports package that shows local Colorado teams. This includes the NBA’s Denver Nuggets, MLS’s Colorado Rapids and NHL’s Colorado Avalanche. Altitude Sports is only available on DirecTV and thus, many Avalanche fans are lost and searching for a bar or restaurant to view their team. With FanWide, fans can always find the best place to watch the Avalanche with other local fans, even in Olympic City USA.

FanWide.com, the World’s Largest Sports Fan Club Network, locates the nearest venue in Colorado showing your team and your game with sound. Their fan reward program featuring FanChain Tokens (FANZ) has also been recently launched so that fans can earn rewards for simply watching their own team. Soon fans will be able redeem their FANZ for free drinks, merchandise, and even game tickets.